Job Summary:

We are seeking a reliable and hardworking person to join our team. You will predominantly be responsible for the administration side of the flooring department in our Hedge End furniture store, but will also be required to perform in a flooring sales role on occasions.

Rate of pay is £12.50 per hour.

Working hours:  4 to 5 days per week, 6 to 8.5 hours per day.

Administration Responsibilities:

• Greeting customers
• Sales and purchase ordering
• Liaising with customers via the phone
• Processing payments and finance applications
• Managing the fitting diary and measure diary
• Receiving goods in
• General filing
• Keeping the department tidy
• Responding to or forwarding email enquiries
• Assisting the sales team with administrative support

Sales Responsibilities:

• Attending to customers, answering any questions they have
• Booking measures
• General selling of all flooring products
• Maintaining up to date product knowledge

Skills:

To excel in this role, you should possess the following skills:

• Enthusiastic, reliable, and hard-working
• A polite and friendly phone etiquette
• Very good attention to detail, being able to spot things others may not
• Computer literate with excellent typing skills
• Able to email and follow up enquiries
• Ability to stay calm under pressure
• Ability to manage their own workload
• Able to work under instruction of the Flooring Manager and with initiative

Benefits:

• Bonus incentive available (to be discussed at interview)
• Company pension
• Employee discount
• Free on-site parking
• Full training on flooring products and systems

Qualifications:

• GCSE or equivalent (preferred)
• Retail experience: 2 years (required)
• Administrative experience: 2 years (required)

If you are a motivated individual with a strong work ethic with the ability to thrive in a fast-paced environment, we encourage you to apply!

To apply, please complete the questions and submit your CV. Only shortlisted candidates will be contacted for an interview.

Note: This job description is intended to convey essential job functions and requirements. It is not intended to be exhaustive, nor should it be construed as an employment contract. The job description is subject to change at the discretion of the employer.