Job Summary:

We are seeking a highly motivated and customer-oriented Flooring Salesperson to join our dynamic flooring team.  You will play a crucial role in providing an exceptional service to assist customers during their order process and helping them find the flooring to meet their needs.  Your friendly and approachable demeanour, combined with your excellent communication and sales skills, will contribute to the overall success of our flooring department.  The successful candidate will be required to work 40 hours per week at our Hedge End branch.  Actual hours will be discussed at the interview stage.

Key Responsibilities:

• Ensuring all customers visiting the department are welcomed on arrival
• Assessing the customer requirements and establishing their needs
• Maximising flooring sales within the department
• Working together as a team
• Keeping track of the measure appointment diary
• Contacting customers by phone and email with any updates
• Keeping the department in immaculate order
• Have up to date knowledge of current carpet and flooring ranges, as well as preparation materials
• Ensuring that customer satisfaction remains high
• Other tasks associated with flooring as and when required

Qualifications and Skills:

• Flooring sales experience is preferred
• Good time management
• Work well using your own initiative as well as under instruction
• A calm and pleasant demeanour in person and via the telephone
• Computer literate with knowledge of MS Office package
• Ability to quickly learn and retain knowledge
• Can work under pressure and multi-task
• The capacity to see a project through from start to finish

Benefits: 

• Company pension
• Employee discount
• Free on-site parking

Experience:

• Flooring sales (preferred)

We offer competitive pay and benefits packages and provide opportunities for growth and advancement within our furniture store.

To apply, please complete the questions and submit your CV. Only shortlisted candidates will be contacted for an interview.

Note: This job description is intended to convey essential job functions and requirements. It is not intended to be exhaustive, nor should it be construed as an employment contract. The job description is subject to change at the discretion of the employer.